Documentation Engineer

Role overview

ABOUT US: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: Modal considers high-quality documentation to be essential for developer experience, and we see docs becoming even more important as agents increasingly deploy and operate Modal Apps. We are looking for a content-minded engineer who will partner with our product teams to curate Modal’s technical documentation and maintain a high quality bar across multiple dimensions. RESPONSIBILITIES: - Thinking holistically about content architecture and how the docs should evolve as Modal introduces new products and features - Innovating on novel documentation formats and delivery channels to optimize agent productivity, in collaboration with our Agent DX research team - Developing content standards, style guides, and automated enforcement mechanisms to ensure consistent style and high quality - Building and maintaining automated pipelines that will enforce the correctness of code examples and prose descriptions - Collaborating with engineers across the company to author documentation that is clear, consistent, and correct REQUIREMENTS: - 3+ years of experience in an engineering, product, or developer relations role, ideally in the devtools or infrastructure space - Experience authoring and/or editing high-quality technical content for developers - Knowledge of agentic engineering workflows and best practices - Comfort with modern software development practices (version control, CI/CD, testing)