IT Help Desk Administator

Role overview

We are seeking a motivated and detail-oriented Entry-Level IT Help Desk Administrator to join our team. This role is ideal for someone starting their career in IT who enjoys solving technical issues, supporting users, and keeping service desk requests organized. The successful candidate will be responsible for monitoring, managing, and prioritizing IT service desk tickets, providing first-level technical support, and escalating issues when needed. Key Responsibilities Monitor, manage, and prior…