Product Technical Support Agent
SOMFY Group
Role overview
Job Description This is a product technical support role focused on diagnosing, troubleshooting, and supporting physical products, motors, controls, smart home integrations, and mobile applications. This is not an internal IT Help Desk, desktop support, network administration, cybersecurity, or system administration position. The Product Technical Support Agent's primary role is to provide support for operating and troubleshooting motorized products and controls such as window shades, awnings, …