APG&Co - Customer Care Consultant
APG
Role overview
Deliver outstanding ‘on brand’ customer service across all brands, driving customer satisfaction. Support retail and online channels with all queries and issue resolution. Key Responsibilities: Customer Support Assist all customers over phone, chat and email in a timely manner, ensuring we are providing best practice and ‘on brand’ customer care to our customers. Accurately lodge all customer details, phone sales, feedback and queries in Zendesk. Assess goods for quality assurance and come to t…
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