Manager - Service Support - IT

Role overview

Description DP World Oceania is looking for an experienced professional to oversee the performance and continuous improvement of end-user support services. In this role, you will ensure smooth day-to-day service delivery through effective vendor management and ongoing optimisation. You will play a key part in delivering great user experience, managing escalations, and maintaining reliable, compliant support across the business. Key Responsibilities: Lead the performance of end-user support serv…