Junior Service Desk Technician (L1)

Role overview

Summary: We are seeking a motivated Junior Service Desk Technician (L1) to join our IT team in Australia. This role is essential for providing first-line support to our users, ensuring that technical issues are resolved efficiently and effectively. The successful candidate will play a key role in maintaining high levels of customer satisfaction and contributing to the overall success of our IT operations. Responsibilities: Provide first-line technical support to users via phone, email, and in-p…